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Rehab United Sports Medicine & Physical Therapy

Notice of Privacy Practices

Effective Date: January 1st, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Rehab United Inc. Legal Duty

Rehab United is required by law to maintain the privacy and security of your protected health information (PHI), to provide you with this notice of our legal duties and privacy practices, and to abide by the terms of this notice. We comply with both federal HIPAA regulations and California laws (such as the Confidentiality of Medical Information Act) that provide additional privacy protections.

Patients Individual Rights

You have the right to:

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  • Get a copy of your medical records. Request an electronic or paper copy of your medical record. We will provide it within 15 calendar days per California law. A reasonable, cost-based fee will apply. If records are requested for a government benefit claim or appeal, the copies will be provided free of charge.

  • Ask us to correct your medical record. Request correction of incorrect or incomplete information. We will respond within 60 days and notify you of any denial. You may also submit a 250-word addendum to be included in your record.

  • Request confidential communications. You may request that we contact you in a specific way (e.g., phone only, no mail). We will accommodate reasonable requests.

  • Request restrictions on sharing. Ask us not to use or disclose certain health information. We may deny the request unless you paid out-of-pocket in full, in which case we will not share that information with your insurer unless required by law.

  • Get a list of disclosures. Request an accounting of disclosures made in the past six years, excluding those for treatment, payment, or operations. One report per year is free.

  • Get a paper copy of this notice. Available at our clinics and on our website.

  • Choose someone to act for you. If someone has medical power of attorney or is your legal guardian, they can exercise your rights on your behalf.

  • File a complaint. You may file a complaint with us or with the U.S. Department of Health & Human Services if you believe your rights have been violated. We will not retaliate against you.

Patients Choices

You have the right and the choice to tell us to:

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  • Share information with family, friends, or others involved in your care.

  • Share information in a disaster relief situation.

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If you are unable to express a preference (e.g., unconscious), we may share information if it is in your best interest. 

 

We will never share your information without written authorization for:

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  • Marketing purposes

  • Sale of your information

  • Certain specially protected records (e.g., mental health or HIV-related records)

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Fundraising: We may contact you to support clinic fundraising. You can opt out at any time, and we will honor your request.

Uses & Disclosures of Patient Health Information

We typically use or share your health information to:

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  • Treat you. Share information with other healthcare providers involved in your care.

  • Run our practice. Improve services, manage operations, and send appointment reminders.

  • Bill for services. Submit claims to health plans or billing entities.

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We may share your information in these additional cases:

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  • Public health and safety (e.g., disease prevention, mandatory reporting)

  • Health research with strict safeguards and approvals

  • Legal compliance (e.g., court orders, audits, or required law enforcement disclosures)

  • Governmental functions. In rare cases, for military or national security purposes

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We do not typically manage organ donation or autopsy-related matters. If ever applicable, we would comply with legal requirements. Any other use or disclosure not described here will require your written authorization. You may revoke your authorization at any time.

Rehab United Inc. Responsibilities

We are legally required to:

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  • Maintain the privacy and security of your health information.

  • Notify you promptly if a breach occurs.

  • Follow the duties and privacy practices outlined in this notice.

  • Provide you a copy of this Notice upon request.

  • Not use or disclose your information in any way not described here without your authorization.

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We may update this Notice at any time. Changes will apply to all PHI we maintain. Updates will be posted in our offices and on our website.

Questions or Complaints

If you have questions or wish to file a complaint, contact:

 

Rehab United Sports Medicine & Physical Therapy 

 

Attn: Sarah Fine - Privacy Officer

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3959 Ruffin Road, Suite E

San Diego, CA 92123

Phone: 858-634-4000 Ext 1025

Fax: 858-634-4001

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You may also file a complaint with the U.S. Department of Health and Human Services:

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Office for Civil Rights​

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200 Independence Avenue, S.W.

Washington, D.C. 20201

Phone: 1-877-696-6775

Online: www.hhs.gov/ocr/privacy/hipaa/complaints

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We will not retaliate against you for filing a complaint.

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This Notice of Privacy Practices is provided to you as required by HIPAA and California law.

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Thank you for trusting Rehab United with your care.

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